You’ve done it again! My hearing aid broke just hours before I need to go out of town to an important professional conference. I popped into your office without an appointment (once again), you greeted me cheerfully, set me up with a loaner and sent me on my way. It’s no wonder I’ve been coming to you for the last 25 years.
Your technical expertise is beyond compare. But beyond that, you are always available when I’ve needed your help, and you have always treated me with your characteristic humor and patience. In fact, for over 25 years, I’ve watched you treat all your patients that way, which I expect is why they all come to you.
I don’t have the words to express how grateful I am. As you must know, hearing loss can be a bit stressful and disorienting, but I rest easy knowing that you’re there to fix things when they go wrong. That means a lot. So thank you. And don’t retire.
I have found Ted Park, BC-HIS to have three outstanding qualities:
Technical experience. He has the understanding of how human hearing works in the "real world" as well as in the laboratory. This is a very important concept. His also has experience and confidence in not one but many brands of hearing aids. Too many hearing aid professionals have one favorite manufacturer at the exclusion of other manufacturers who may have better products for a particular hearing condition. If you have a preferable hearing aid brand or a hearing aid type (as in my case when I first came to see him) he will first make a full effort to have your preferred hearing aid brand or product type work for you before moving on, if necessary, to other options.
Patience. This personal quality is one of the most difficult to master. Ted Park is not in a rush to reach a conclusion. If you are not happy he will take the time necessary to listen to your concerns and work with you for a positive solution.
Sincere desire to help other that transcends the mere desire to succeed. My hearing condition has been an ongoing process for thirty years. It has been one of the greatest challenges that I've had to face. If you have read this far, I suspect that you know exactly what I am talking about. The impact on my personal life as well as my professional one has been enormous. Without Ted Park's sincere desire to find the best solution, my new hearing aids would not have turned out nearly as successful as the did.
If you haven't guessed already, I wholeheartedly recommend that you consider Ted Park for your hearing aid needs.
Jon W. Sammer, AIA